Privacy Policy
Last updated: March 31, 2025
1. Introduction
This Privacy Policy explains how Elementia Online ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website and services ("Service").
We are committed to protecting your privacy. Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We may collect several types of information from and about users of our Service, including:
2.1 Personal Information
- Account Information: Email address, username, password
- Profile Information: Avatar images, profile descriptions, user preferences
- Payment Information: When you make purchases, our payment processors collect billing information, but we do not store complete credit card information
- Communication Information: Messages sent through our platform, including forum posts, private messages, and support inquiries
2.2 Non-Personal Information
- Usage Data: Information about how you interact with our Service, such as pages visited, features used, and time spent
- Device Information: IP address, browser type, operating system, and other technology information
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar tracking technologies
3. How We Use Your Information
We may use the information we collect for various purposes, including:
- To provide, maintain, and improve our Service
- To process transactions and send transaction notifications
- To personalize your experience and deliver content relevant to your interests
- To respond to your inquiries, comments, or questions
- To send administrative information, such as updates to our terms, conditions, and policies
- To protect the security and integrity of our Service
- To analyze usage patterns and trends to better understand how users interact with our Service
- To enforce our terms, conditions, and policies
4. How We Share Your Information
We may share your information with:
- Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting
- Business Partners: Trusted third parties who help us operate our business
- Legal Requirements: When required by applicable law, regulation, or legal process
- Protection of Rights: When we believe disclosure is necessary to protect our rights, safety, or property, or that of our users or others
We do not sell your personal information to third parties.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to correct or update your personal information
- The right to delete your personal information
- The right to object to or restrict processing of your personal information
- The right to data portability
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
7. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Cookies Policy
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@elementiaonline.com
- By visiting the contact page on our website: Contact Us